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Press Room » ATS' iTWatch Managed Services Program Recieves Prestigious Accreditation From MSP Alliance
ATS’ iTWatch™ Managed Services Program Receives Prestigious Accreditation From MSPAlliance
PEORIA, IL, May 27, 2009 - Advanced Technology Service (ATS), the industry leader for production equipment maintenance, IT infrastructure support and industrial parts repair, today announced its iTWatch Managed Services program has received accreditation under the MSPAlliance’s Managed Services Accreditation Program (MSAP). This accreditation is the only best practices and standards-based program specifically created for the managed services industry, ensuring that customers of managed services providers will receive the highest quality of reliable service.
The first program of its kind, the MSPAlliance Accreditation Program for MSPs is the Managed Services Industry’s only benchmark-based program, measuring specific criteria, such as financial status, business practices, client references, service delivery processes and more. The MSAP exam is a very comprehensive exam that tracks and measures a company's professional and business capacity to serve its clients.
“We look forward to having an industry leader like ATS join the alliance, said Charles Weaver, president of MSPAlliance. “ The ATS iTWatch Managed Services Program will be a great resource to our MSP members.”
“We are excited to receive this honor from the MSPAlliance, said William Stuckert, IT Solutions Vice President, ATS. “This accreditation reinforces the benefits of iTWatch as a “market leading” new service model that sharpens our customers’ competitive edge in a rapidly evolving market.”
iTWatch Managed Services is designed exclusively as a managed solution to provide enterprise customers with the most cost effective management of their IT infrastructure 24x7. The solution, consisting of 11 rings of service, manages customers’ IT environment over the Internet resulting in an unlimited range of unique managed services, providing extraordinary levels of performance and availability for enterprise customers.
About ATS:
Advanced Technology Services, Inc. (ATS) improves productivity and profitability for many of the world's most respected companies and manufacturers. ATS makes factories run better through its managed services of production equipment maintenance, parts repair and innovative IT solutions including iTWatch™ Remote Managed Services www.atsmanagedservices.com. ATS is headquartered in Peoria, IL with offices and services centers located in Greenville, SC, Chicago, IL, Detroit, MI, Monterrey, Mexico, Puerto Rico, the United Kingdom and China. For more information, visit the ATS Web site at www.AdvancedTech.com.
About MSPAlliance: The MSPAlliance (www.mspalliance.com) is a professional association comprised of more than 8,000 managed service providers (MSPs) and service enabling technology vendors, which work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. The MSPAlliance is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.