An industry leader in the development of elite corn hybrids, Wyffels Hybrids, stretches across Illinois, Iowa, Southern Wisconsin, the Ohio River Valley and Kentucky with rows upon rows of corn. With each plot on the verge of becoming the next hybrid movement.
From the company’s beginnings, the commitment was made “to serve corn growers with the integrity, commitment to excellence and stability worthy of our roots”. The seed producer focuses on one crop and one crop only. This allows them to fully understand the needs of their growers and focus on producing hybrids for the Corn Belt. And by Wyffels focusing on what they do best, they are able to bring value to their customers.
So when Wyffels Hybrids was faced with computer support challenges at their Geneseo, Illinois headquarters, they knew exactly what to do. They looked for an alternative resource whose core competency was maintaining IT infrastructure and onsite support.
Solution
Wyffels set out to find a provider that could provide all the resources they needed, whenever they needed them. In April 1999, Wyffels selected Advanced Technology Services (ATS) as their premier provider.
Results
ATS has been responsible for the Wyffels network from top to bottom. This includes end user support 24/7/365, network maintenance, security maintenance and iTWatch™ Managed Services, to name a few. But most importantly, ATS provides Wyffels Hybrids with peace of mind knowing they will no longer have to worry about a computer related “situation” again - giving them more time to focus on new hybrid development.
“We feel that ATS provides a high level of value to our company because of the expertise of their people that provide the direct support and resources to support their technicians that are onsite in our office. If the technician encounters a situation he isn’t familiar with, we know there are additional resources that can be utilized to help solve the problem. Their people are always very conscientious, professional and have brought numerous innovative suggestions to improve our computer infrastructure. We consider ATS a highly valued vendor.
Steven Christensen
VP of Finance and Administration
Wyffels Hybrids